- Use multiple mailings, timed 6 weeks apart - one mailing will return just 0.1% response whereas 6 mailings will increase response rate to 1.5% or more.
- A monthly newsletter is a good way to stay top of mind and to impart knowledge to your customer base
- Cleanse mailing lists (lists degrade about 1% per month)
- Target the mailing
- Use eye catching full color graphics and interesting content (quirky gets noticed - think "Superbowl" ads)
- Use a thicker stock to convey a sense of quality
- Add an element of time or create a sense of urgency (like "offer expires at the end of the month")
- Provide an incentive or something of value (like a free consultation, a trial session, or a promotional item)
- Have a clear "call to action" (like join our health club)
Monday, April 30, 2012
How to increase the response rate of a mailing
Continuing on my series of mailing how to's, below are some best practices to increase response rates.
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